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Invoices & Billing / Payment Gateways / How Do I Accept Payments Online and Via Credit Card? /
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How Do I Accept Payments Online and Via Credit Card?

Sympl makes sending invoices and accepting credit card payment easy and free. Create and send invoices with the click of a button and accept credit card payment online directly from the invoice through Paypal and Stripe.

Here is how you can set up this feature:

Add Payment Gateways

Important Note: A Subscription to the Invoices app is required in order to access and add Payment Gateways.
  • Navigate to Apps and select "Payments".

  • It will ask you to subscribe Invoices module to access it. Once subscribed, it will take you to Payment Gateways List View

  • On the Payments Gateway page, click "Add New Gateway".

  • Select the payment gateway of your choice and click "Connect Gateway".

  • You will be prompted to sign in to your Stripe account, or provide your PayPal email address to complete the connection.

That's it!  Your payment gateways have been added.  

Note:  By connecting a payment gateway, Sympl will automatically save that guest’s billing details in your connected payment gateway.  To comply with PCI security standards, Sympl never saves credit card or billing details. These are only saved within the billing gateway, where Sympl can not access them directly. Transactions made through a payment gateway via TSympl are kept between you and your guest and Sympl never collects or distributes funds on your behalf.

Use Payment Gateways for Invoices

  • Your Sympl electronic invoices will automatically include buttons for "Pay with PayPal" or "Pay with Card", once a payment gateway is added.

  • Your guests will now be able to pay their invoices directly through PayPal or Stripe, and you’ll be notified whenever a payment is made. 

  • Sympl will automatically update your invoices to "Paid" if the guest payment was successful. 

  • You will also be able to see payment details at the bottom of the invoice. 

  • All payments will come directly to you and the money will show in your PayPal or Stripe account instantly.

Use Payment Gateways for guests booked through Booking.com and Expedia

  • Sympl saves your guest's billing details from Booking.com and Expedia to your connected payment gateway.

  • When a guest enters their credit card details when making a booking on Booking.com and Expedia, Sympl saves this information into your gateway for future use. 

For more info on using payment gateways for guests booked through Booking.com and Expedia, please see this Help Center article.

Checking for Invoice Payments

Once a guest's card is charged via Stripe, you can see the transaction in Sympl by going to Settings > Payments then by clicking on the Stripe account and scrolling to the transactions list below.

Here, you will see the details of the transactions and whether they were successful or not.

If a payment failed due to incorrect details, insufficient funds etc, you can then go to the guest inquiry, navigate to the invoice and click Send Now - this will allow them to pay by re-entering credit card details.

Your inquiry status will update to "Paid" once payment has been successful.

As always, please contact us with questions at any time. We're happy to help.
How did we do? Thank you! We appreciate your feedback.
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