The Messages List View in Sympl provides a centralized hub to manage all communication with guests and hosts. This section allows you to view, filter, and organize messages across various channels in one place. You can send new messages, reply to existing ones, and track conversation history seamlessly. The Messages List View streamlines communication, ensuring prompt responses and effective engagement with your guests and hosts.
You can access the Messages feed from the Inbox Module:
Messages List View:
From your Sympl dashboard, select the Inbox icon from the top navigation menu.
This will bring you to your Inquiries page where you’ll have different options views at the top of the page. Click on the Messages tab to see all of the guest messages coming from your guests.
To view all of the message details, click on any message thread.
From the Messages Feed, you can perform actions such as View Inquiry, Remove From Feed or Delete it completely from the system.
The Automations button take you to the Message Automation module where you can create a new Message Automation. Further details regarding Message Automation are available here.
